Job Requirements

·       Oversee accurate entry of customer information, transactions, and activity records into the CRM system.

·       Review and monitor data submissions to ensure consistency, completeness, and accuracy.

·       Implement and maintain data quality standards and validation processes.
Identify and resolve data inconsistencies, duplicates, or incomplete records in the CRM database.

·       Guide and support coordinators or data entry team members in maintaining accurate CRM records.

·       Collaborate with cross-functional teams to ensure proper data capture and alignment with operational processes.

·       Coordinate with Sales, Marketing, and Operations teams to ensure CRM data reflects business activities accurately.

·       Assist in structuring and preparing datasets for dashboards, performance metrics, and analytical insights.

·       Support the implementation of automation tools or BI integrations to enhance CRM data management.